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Frequently asked questions about websites, pricing and visibility

The questions we get most often, answered honestly. If yours is not here, call or message us.

Frequently asked questions

How we work

How long before my site is live?

Usually one week, counted from the moment we have your copy, photos and logo. A webshop or a site with many pages takes longer, and we say so before we start rather than halfway through.

What do you need from me to start?

Your logo, photos if you have them, and an idea of what the site should achieve. We write the copy for you if you want. We would rather have half an hour of your time on the phone than a long filled-in form.

Who will I be dealing with during the project?

Jasper or Daan, and those are the same people building the site. There is no account manager in between, so you never have to explain anything twice.

Can I follow along while you build?

Yes. You get a link to the site as soon as there is something to see, and you can react at any point. Ten small comments during the build beat one long list at the end.

Pricing and terms

What does a website cost at PlusDigital?

A website starts at 99 euro per month with no setup fee, or 2,500 euro one-off. A webshop starts at 199 euro per month or 3,500 euro one-off. Campaign management starts at 250 euro per month plus a one-off 450 euro setup. For SEO and automation it depends too much on the work to put a rate on it. Either way, after a short conversation you get a fixed price that does not change afterwards.

What is the difference between the subscription and one-off?

With the subscription you pay nothing upfront and hosting, domain, maintenance and changes are included. With one-off you pay for the build in one go and arrange hosting yourself, with our help. Changes afterwards are billed hourly.

What happens if I cancel the subscription?

The service stops and the site goes offline. Your domain name is always yours and we transfer it on request. If you want to keep the site you can buy it out. We charge no penalty for leaving.

Are there hidden costs?

No. The price we agree is the price. If something falls outside what we agreed, you hear about it beforehand with a number attached, not afterwards on the invoice.

Technology and maintenance

Can I edit text and images myself?

Yes, with no technical knowledge. You get an environment where you can change copy and images, and we walk you through it once so you know where everything lives.

Are hosting and maintenance included?

With the subscription, yes: domain, hosting, SSL certificate and maintenance are all included. With a one-off site we help you arrange hosting and the domain, but the contract runs in your name.

Do I get the files if I want to leave?

With a one-off site the site is yours and you get everything. With the subscription you can buy the site out. Your domain and your content are yours either way.

What about GDPR and cookies?

By default we build without trackers that require consent, so in most cases a cookie banner is unnecessary. If you do want advertising or detailed analytics, we handle the notice properly.

Being found

Do you also make sure I am found in Google?

Every site we build has an SEO-friendly foundation: fast pages, correct titles, a sitemap and structured data. That is the groundwork. Actively climbing for specific keywords is additional work that we discuss separately.

How quickly will I be in Google?

Indexing usually takes a few days to two weeks. Genuinely ranking for competitive terms takes months and depends on your competition, your business profile and the reviews you collect. Anyone promising otherwise is selling you something.

Where do you work?

Across the Netherlands. Everything runs remotely, over calls, messages and video, so where you are makes no difference to the work. We do not visit on site.

Do you handle advertising alongside the website?

Yes. Google Ads and social media advertising, with reporting in plain language. That often makes sense during the period when your organic visibility still has to build.

SEO

What does SEO actually involve with you?

A sound technical base, a page structure that matches what people type, and copy that genuinely answers that question. Plus your Google Business Profile and reviews, because for local searches that is where most of the traffic comes from.

How long before SEO delivers something?

Google picks up the technical improvements within a few weeks. Climbing on competitive terms takes three to six months. Anyone promising you a first place within a month is selling you something.

Is SEO already in my website?

The basics are: fast loading, a clean structure, titles and descriptions per page, and a sitemap. SEO as a separate service goes further, with keyword research, extra pages and monthly steering.

How is it different from advertising?

With advertising you pay per click and the traffic stops the moment you stop paying. SEO builds more slowly but stays afterwards. We often run advertising while the SEO still has to grow.

Can I stop whenever I want?

Yes. SEO runs monthly and you can cancel whenever you like. The pages and improvements we built stay yours.

Webshops

Which payment methods can I offer?

iDEAL, credit card, Bancontact and pay-later, depending on what you need. We connect to a payment provider such as Mollie, so the money lands directly in your own account.

Can I manage my own stock?

Yes. You manage products, prices and stock yourself in an admin screen we set up around how you work. When something sells out, the shop takes it out of sale on its own.

How do shipping costs and returns work?

We set shipping costs by weight, order value or country, with free shipping above a threshold you decide. For returns we prepare a clear page and a fixed process.

Can the webshop connect to my bookkeeping?

Yes. Connections to packages such as Moneybird or e-Boekhouden are possible, so orders and invoices flow through automatically instead of being typed in twice.

Automations

What can I have automated?

Anything you now repeat by hand: sending quotes and invoices, scheduling appointments, requesting reviews, updating stock, or moving data between systems that do not talk to each other.

Does it work with the software I already use?

Usually yes. We connect to what you already have rather than making you switch. In the introductory call we look at which systems those are and what can be linked.

What happens when a connection breaks?

We monitor the connections and get notified when something goes wrong, usually before you notice. Fixing it falls under maintenance, so there is no separate bill for it.

How much time does it actually save?

That depends on what you do by hand today. We work it out with you upfront: how many times per week, how many minutes each time. If it saves too little, we say so.

Available for new projects

Got a different question?

Just ask. A 20 minute call costs you nothing and usually gets you further than reading a page.